WCS-006: Nancy Carbone is supporting the 9/11 first-responders

Nancy Carbone

Nancy shares how she was able to win the trust of 9/11’s first responder and serve their unique needs. She offers insights into what it takes to build a team and to succeed in your mission.

About Nancy Carbone:

Nancy had several friends among the first-responders on 9/11 and as the dust settled she immediately began to support the firefighter community in her area. She founded Friends of Firefighters, an organization dedicated to meeting the unique physical, mental health, and wellness needs of fire department members. Nancy has been featured in The New York Times, ABC News online, and on ABC’s Secret Millionaire show.


The Universal Flag is a symbol that transcends borders, economics, race, and religion to acknowledge the interconnection of all life. Come join this diverse community from around the world.

Personal Mantra:

The only failure is not trying.

When she almost gave up:

She wanted to give up a lot of times. Winning the trust of the firefighters was an important challenge and also getting them the resources they were asking for without causing conflict in the fire departments. Also, there is an ongoing challenge to get funding.

When she knows the work she is doing is making a difference:

Every time she gets contacted by a firefighter who says they were at their wits end and didn’t know what they were going to do….then they found Friends of Firefighters and everything turned around for them.

Practical Advice:

The team is where it’s at. There is no one person who makes an organization succeed. If you try to do it alone, you won’t succeed.

If you’re not married to your mission and have the kind of passion where you’re going to do it whether you get paid or not, then don’t bother. There will be lots of challenges that will test your commitment.

Who is inspiring you right now?

Marion White, Executive Director, Child Abuse Prevention Program

Tools or Technology:


Nomination for Upcoming World Changer Sessions Guest:

Manizha Naderi, Executive Director, Women for Afghan Women

Tina Atherall, Executive Vice President, Hope for the Warriors

How to get in touch with Nancy:

Friends of Firefighters

Email: info@friendsoffirefighters.org

Phone: (718) 643-0980